Contact us
Need help getting started or moving your existing rental records? Email us about your management workflow.
Support email
Contact us by email. Live telephone support is not currently offered.
- Send your questionDescribe your rental workflow and question
- Clarify if neededProvide further information if requested
- Continue by emailReceive a response based on the details provided
How and when we reply
We reply by email rather than live chat. Response time depends on the volume and complexity of enquiries; we do not currently promise a fixed response deadline. We will explain any additional information we need in our reply.
What you can ask about
Accounts and setup
Registration, email verification, starting a trial and requesting access to additional features or capacity.
Data migration
Preparing existing property, room, tenant and lease records, including the fields to check before importing.
Choosing a plan
Workflows for self-managing landlords or management teams, room counts and collaboration needs. Refer to the pricing page for current limits and prices.
What to include
Include your contact details, role, approximate room count and the task you want to complete. For an issue, include the time and a screenshot with personal data hidden. Never email passwords, OTPs, identity numbers or complete tenant records.